Terms of Service

Terms & Conditions

Read this disclosure and agree in it’s entirety before using our website or any of our services.

Thank you so much for choosing Bit Media Services (BitMedia.me) for your Server Setup needs.

Before you proceed with the order process, we would like to inform you that all Server Setup packages are NOT eligible for a refund once your order is processed and provisioned. Be sure you are ordering the right package according to the service you would like support for. If you have any questions as to which package is best suited for you, please reach out to us. 

If you choose to use a Credit Card/Debit card for payment of any services with Bit Media Services, you agree that invoices may be automatically charged to your card as they become due. If you do not wish to automatically be charged, it is your responsibility to either contact us to cancel automatic payments or cancel your services all together via a Cancellation through our website. As stated above, all transactions made with Bit Media Services are final and will not be refunded.

In addition, Bit Media Services is not obligated to assist in the configuring your Server Setup as we only setup your account with the provider and send you the credentials to login. By agreeing, you have a well enough understanding of the process of setting up the services you purchased on our website and/or are able to find guides elsewhere to aid in the setup process.

Further, Bit Media Services does not host or stream any content. We only setup your account details with the provider you purchase. We are not responsible for your use of these services and by proceeding Bit Media Services is waived of all liability of downtime or other repercussions. We have the right to refuse  to sell and cancel any of our services at any time at our discretion without a refund if you break any of our terms we have listed on this page. 

Finally, the typical setup time for all new services is 1-24 hours – not including weekends. If you decide to ask for an update before 8 hours has elapsed, we have the right to cancel and refund your order. We have a zero tolerance policy for this sort of impatient behavior and it typically leads to more cases of such in the future.

No Return, No Refund Policy

REFUNDS WILL NOT BE PROVIDED FOR ANY SUBSCRIPTION(s)/PURCHASE(s). WE DO NOT PROVIDE CREDIT, REFUNDS, OR PRORATED BILLING FOR ANY SUBSCRIPTION(s)/PURCHASE(s) THAT ARE CANCELLED MID-MONTH. In such a circumstance, you will continue to have access to your SUBSCRIPTION(s)/SERVICE(s) until the end of the monthly billing cycle. We reserve the right to offer refunds, discounts in select circumstances at its sole discretion.
We also charge a 60% re-stocking fee for any chargebacks, or refunds we decide to give you at our own will. Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another.

We recommend contacting us for assistance if you experience any issues receiving or using/accessing our product(s)/service(s). If you have any questions about our No Return, No Refund Policy, please contact us by submitting a ticket.

In regards to digital products: you explicitly agree that because of products are digital goods delivered via Internet refund isn’t possible.


Please take a moment to review these rules.

Please remember that we are not responsible for any messages posted. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message.

The messages express the views of the author of the message, not necessarily the views of this website. Any user who feels that a posted message is objectionable is encouraged to contact us immediately by email. We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary.

You agree, through your use of this service, that you will not use this website to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise violation of any law.

You agree not to post any copyrighted material unless the copyright is owned by you or by this website.

Our software uses cookies to distinguish you from other users of our website. This helps us to provide you with a personalized experience when you browse this site.

By proceeding, you agree to the terms stated above. If you do not agree to these terms, close this page and contact us for further clarification.